Secretarial & Administrative

Mastering Meeting Management

Posted by on Jun 21, 2015 in Secretarial & Administrative | Comments Off on Mastering Meeting Management

Interaktif Workshop dimana peserta akan mempraktekkan keterampilan yang diperlukan tentang bagaimana – secara efektif – mempersiapkan, mengelola, memfasilitasi dan berpartisipasi aktif dalam pertemuan-pertemuan.

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Project Management Office (PMO)

Posted by on Jun 19, 2015 in Secretarial & Administrative | Comments Off on Project Management Office (PMO)

This course will offer an overview of the Project Management Office (PMO). The course is designed is based on the perspective of improving project delivery is only one metric of a PMO’s success, it is an important measure. Businesses that have established PMO’s need to ensure the PMO is providing expected results, and adding value to the business. This course will provide strategies and tactics to enable process improvement for a currently established Project Management Office.

The course shall provide the capabilities to the participants in determining how best to use the Project Management Office (PMO) for organization advantage and how to develop and use a competency model for project professionals. Discover methods to implement the type of PMO that best fits your environment and the specific functions it should perform. Assess the maturity of your PMO and recognize its contribution to professional responsibility in project management. The course is built around a series of consecutive structured lectures, class exercises, and class discussions. The scope of the course includes discussion of the components of the PMO including: Recognize critical characteristics of a PMO to foster organizational success , prevent runaway projects, conduct a project audit , perform a competency analysis, identify key roles and responsibilities, prepare a PMO charter, conduct an organizational maturity assessment, establish metrics for gauging and monitoring performance, develop a PMO implementation plan, use the PMO to promote professional responsibility.

*This course will deliver in Indonesian and/or English by Our Master Trainer/Instructor: Dr. Ir. Fauzi Hasan, MBA, PMP, CISA, CISSP, SSCP, CISM, CGEIT, CPRC, CSCP, CDCP, CITM APICS.

Objectives & Benefits

At the completion of the course participants shall benefit from the course such as:

  • Gain an in-depth understanding of the services a well designed PMO should perform for the organization
  • Understand the challenges the PMO faces within your organization, and how to address them
  • Learn how to evaluate key metrics of success for the PMO, and how to improve your PMO performance
  • Learn techniques to manage project portfolios more effectively
  • Improve your risk management strategies and tactics for addressing risk
  • Learn how leading companies operate their project management offices (PMOs), and which of their strategies and tactics may be right for your organization.

Target Audience

  • Senior and Middle Project Directors with responsibility for the project management office, and PMO staff including Methodology Experts, Project Managers, and Project Coordinators.
  • Managers wishing to increase or update their knowledge of project management office functions and processes.
  • Others with an interest in improving PMO results within their organizations, and who would benefit from an understanding of the project management office.
  • Direct involvement in a Project Management Office, either as a project manager or as a staff member is a recommended prerequisite.

Course Content & Description

  1. The perspectives and overview of Critical PMO Characteristics
    This part of the course shall describe the background and operational needs of PMO such as:

    • Increased importance of the PMO to organizations Definitions of a PMO
    • Categories of PMO functions
    • Typical PMO duties
    • PMO objectives
  2. The application of PMO entity to Enhance Project Performance
    The subject of the course shall highlight and identify key operational elements in the project management such as:

    • Establishing critical performance indicators
    • Setting a baseline to monitor progress
    • Determining views of success
    • Establishing success indicators
    • Preparing project evaluation structures
  3. Coping with Runaway project    .
    This part of the course  shall describe aspects of runway project and efforts as related to managing runway project such as:

    • Definition of a runaway project
    • Conducting a project audit
    • Preparing and implementing a recovery plan
  4. Competency Model for Project Professionals
    This part of the course shall describe on the competencies  as required in executing and managing the projects such as:

    • The importance of competency
    • Methods to categorize project management skills
    • Conducting a competency analysis
    • Addressing significant issues
    • Using the PMO to ensure competency in project management
  5. Project Management Maturity and the PMO
    This part of the course shall describe project management relation with the organization maturity level such as:

    • The Definition of maturity
    • Differences between mature and immature organizations
    • Five maturity levels
    • Performing an organizational project management maturity assessment
    • Establishing metrics at each maturity level
    • Focusing on continuous improvement
  6. The Essential Functions of PMO
    The subject of the course focus on the critical function of  PMO as related to project execution such as:

    • Project coverage, operational unit, departmental, and universal
    • Project-focused functions: augment, mentor, and consult
    • Specific areas of direct assistance
    • Enterprise-oriented functions: promote, archive, practice, and train
    • Specific areas of performance
  7. PMO Implementation
    This part of the course provides knowledge and the skills  to the participants in implementing the PMO, and developing capabilities as related to:

    • Motivations, costs, and benefits
    • Assessing the current project management practices
    • Project or program PMO
    • Division-level PMO
    • Enterprise-level PMO
    • Organizational structures and strategy
    • Functional organization
    • Project-oriented organization
    • Matrix organization
    • Use of virtual teams
    • Guidelines for successful implementation
    • PMO implementation plan
    • Effective deployment of the PMO
  8. Professional Code of Ethics and Responsibility in PMO
    This final part of the course shall provide and enlighten the participants with the standard code-of-conduct of profession as related to PMO with the benefits to establish integral professional conducts and focuses on:

    • Integrity and professionalism
    • Project management knowledge base
    • Individual competence enhancement
    • Balancing stakeholder interests
    • Personal, ethnic, and cultural differences

Information & Registration:

  1. Untuk keterangan selengkapnya (termasuk biaya dan jadwal pelaksanaan) silahkan dilihat/unduh brosurnya di <Project Management Office (PMO)>
  2. Untuk pendaftaran silahkan download Registration Information dan kirim kembali via email atau fax setelah diisi dengan lengkap.
  3. Bila membutuhkan pelatihan dalam bentuk Inhouse Training silakan download IHT Request Form dan dikirim kembali kepada kami melalui Fax/email setelah diisi dengan lengkap.
  4. Anda juga dapat menghubungi langsung penyelenggaranya melalui Tel/SMS/Fax yang tercantum di brosur atau email: beproseminars<at>gmail.com
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The Conference for Secretaries & Administrative Assistants

Posted by on Sep 12, 2014 in Secretarial & Administrative | Comments Off on The Conference for Secretaries & Administrative Assistants

Boost your image, your communication skills, your professional development and your satisfaction!

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How to Support Multiple BOSSES

Posted by on Apr 7, 2011 in Secretarial & Administrative | 1 comment

Apakah Anda memiliki beberapa bos dengan agenda, prioritas, gaya dan harapan yang berbeda – semua bersaing secara bersamaan atas perhatian dan waktu Anda?

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Strategic Skills for Secretaries and Administration Staff

Posted by on Apr 3, 2011 in Secretarial & Administrative | 1 comment

Sebagai asisten administrasi atau sekretaris, keberhasilan Anda tergantung pada efektifnya bermitra dengan atasan Anda. Bila kemitraan itu telah tercipta maka Anda akan sering diminta untuk berkomunikasi, merencanakan, mengatur, bernegosiasi dan berpartisipasi dalam pengambilan keputusan pada tingkat yang sangat tinggi.

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The Indispensable Secretaries & Administrative Assistant

Posted by on Apr 2, 2011 in Secretarial & Administrative | 1 comment

Jika diperhatikan, ternyata seorang personal assistant atau secretary yang sukses dan “indispensable” bagi perusahaan, memiliki kombinasi positive attribute. Yaitu, terorganisir, memiliki motivasi yang kuat, kemampuan mengelola tugas, dapat bekerja secara independent, mampu menghadapi tekanan pekerjaan dan mengelola atasan. Pertanyaannya adalah, apakah kemampuan tersebut dapat dikembangkan?

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Best Practices for Personnel & HR Assistants

Posted by on Apr 2, 2011 in Human Resources Management, Secretarial & Administrative | 1 comment

Work better, smarter, and faster than you ever thought possible!

Pelatihan ini didisain bagi para staff professional terutama di bidang human resources dan personnel yang ingin meningkatkan, memperkaya dan meng-update kemampuan mulai dalam proses recruitment, personnel issues, hingga employment law. Materi pelatihan akan disajikan dengan pendekatan “best practice”, yang telah terbukti dapat diaplikasikan dan sukses dalam meningkatkan kinerja dan mengatasi problematika di bidang human resources yang semakin kompleks dan menantang.

Tujuan Pelatihan

  • Memberikan best practice dalam menerapkan strategies untuk menarik, merecruit dan mempertahankan top talent
  • Memberikan tuntunan lengkap dalam melakukan proses seleksi secara efesien,
  • Strategi agar tetap “tune in” dalam permasalahan
  • Teknik dalam membangun produktifitas, moral karyawan dan membangun lingkungan kerja yang positive
  • Tips dan tools dalam mengelola waktu, prioritas pekerjaan dan pemecahan masalan secara efektif dan dalam SMART WAYS
  • And much, much more!

Siapa yang sebaiknya hadir?

  • Staf professional bidang human resources (personnel/HR assistant) yang ingin meningkatkan, memperkaya dan meng-update kemampuannya dalam proses recruitment, personnel issues, hingga employment law.

Apa Yang Akan Anda Pelajari:

  1. Keys to Success in Your Role as HR Assistant
    • Arti penting peran dan pengaruhnya terhadap kesuksesan perusahaan
    • Keterkaitan fungsi HR dalam organisasi
    • Bagaimana mengelola dan bekerjasama dengan fungsi lain
  2. Recruitment — Find and Hire the Best Employees
    • Startegi dalam mengiklankan dan teknik melakukan screening potensial kandidat
    • Common — and not so common dalam mengelola recruitment
    • Proses interview yang sukses
    • Menggali informasi, membaca bahasa tubuh dan teknik lainnya
    • Mengelola kerjasama dengan recruitment agency
  3. Employment Law — Know the Critical Issues Related to HR and the Law
  4. Personnel-Related Issues — Handle Them Like a Pro
    • Membangun program orinetasi dan training yang efektif
    • Teknik meningkatakan kinerja, memotivasi baik di department HR atau lainnya
    • Teknik menghadapi karyawan yang “nakal”
  5. Policies and Procedures — Establish Practical Guidelines and Work Within Them
    • Membuat dan administrasi personnel policies
    • Menyakinkan policies dan procedures dijalankan di semua jajaran karyawan termasuk top management
    • Teknik mengkomunikasikan policies dan procedures
    • Policies dan procedures yang berkaitan dengan safety dan peraturan lainnya
  6. The Road Ahead — Look into Your Future as an HR Professional
    • HR is an ART
    • “Dealing with unpleasant situations” and “difficult person”
    • Mengelola stress dan perubahan

Related Topics:

Informasi & Registrasi:

  • Untuk keterangan selengkapnya (termasuk biaya dan jadwal pelaksanaan) silahkan dilihat/unduh brosurnya di <Best Practices for Personnel & HR Assistants> atau disini.
  • Untuk pendaftaran silahkan download Registration Information dan kirim kembali via email atau fax setelah diisi dengan lengkap.
  • Bila membutuhkan pelatihan dalam bentuk Inhouse Training silakan download IHT Request Form dan dikirim kembali kepada kami melalui Fax/email setelah diisi dengan lengkap.
  • Anda juga dapat menghubungi langsung penyelenggaranya melalui Tel/SMS/Fax yang tercantum di brosur atau email: careertrack.indonesia<at>gmail.com
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Professional Business Writing for Secretary & Administration Staff

Posted by on Apr 2, 2011 in Secretarial & Administrative | 1 comment

Menghadapi tantangan menulis surat-menyurat bisnis! Professional Business Writing for Secretary and Administration Staff ini memberikan Anda keterampilan yang Anda butuhkan untuk menulis dan mengedit semua jenis dokumen … dan memenangkan kepercayaan dari bos Anda.

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